So, in watching the Today Show this morning, I learned that Fortune 500 has named it's top 100 employee friendly businesses in America.
This really was no big deal to me, except when the expert was asked the following question: "What is it that makes these companies so employee friendly?"
The answer: "Most companies put their customers first. All of these companies put their employees first. When your employees are happy, the customers will come."
Aha!!! I have been telling my RT bosses this for years. Finally this has been spoken about some of the most successful businesses. If it works for them, it could easily work for any business -- even a small town hospital.
So providing cheap health insurance, and not involving RNs and RTs in the decision making, has a tendency to frustrate employees. Thus, you create an environment for a revolving door (high turnover rate).
And the people who stay do so becaues they have no choice. A bitter, resentful environment of constant complaining is the result.
Hey, who ever would have thought that if you keep your employees happy, customers would come. Hmmmmm????? Right here at the RT Cave anyone!!