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Saturday, December 22, 2007

The best Christmas gift may simply be a smile

We know sometimes we have a tendency to shoot the middle person. While this isn't something I personally do on a regular basis, I've had my lapses like the best of them.

It's the Christmas season, and a perfect time of year to remind ourselves that the middle people are just doing their jobs.

Who are the middle people who need to be recognized?
  1. Unit Secretaries: Most of them are very nice people who simply have the bum luck of having to call us RTs about new orders. It's not their fault that you "were just down there" or "that treatment is not indicated."
  2. Nurses: Again, most of them are great people, many of whom are our friends. They are often overwhelmed and simply trying to do the best for their patients.
  3. Supervisors: They have to tell you when you make mistakes. It's their job.
  4. Schedulers: This is the most unappreciated job in the world. Need I say more.
However we might become frustrated with these people, they are simply just doing their jobs. And, we must note, that without them the hospital would not function. In essence, they are the strings that hold the hospital together.

'Tis the season to show appreciation for these hard working people.

Regardless of how busy you are this Holiday season, no matter how much your inner voice is shouting for you to grumble and gripe, smile instead and be happy.

Quite often the best Christmas gift you can give is a simple smile, or at least a friendly voice over the phone.


mielikki said...

Merry Christmas! Smile.

Djanvk said...

Very True, especially for the Unit Secretaries.